Terms of Service

1. Acceptance of Terms

These Terms of Service ("Terms") govern your access to and use of Moneyball Pickleball (the "App"), including the iOS mobile application, Android mobile application, web dashboard, player companion app, public registration pages, remote scorecards, and spectator pages, all operated by Moneyball Brackets L.L.C. ("we," "our," or "us").

By accessing or using the App in any form, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the App.

2. Description of Service

Moneyball Pickleball is a comprehensive tournament management platform for pickleball events operated by Moneyball Brackets L.L.C. The App provides the following features and systems:

• Tournament creation & management — Organizers can create and manage single-day events, multi-day events with divisions, and progressive tour series.
• Pool play & bracket management — Automated pool seeding via snake-draft algorithm, round-robin scheduling, court assignment, and single-elimination or round-robin playoff bracket generation.
• Player registration — Online registration via public signup pages and in-app registration flows, including fixed doubles, mixed doubles, and rotating partner formats.
• Age group divisions — Organizers can configure age-based divisions with minimum and maximum age thresholds for eligibility gating.
• Partner matching — Fixed doubles players can search for partners, send invitations, and manage partner preferences within the App.
• DUPR integration — Players may link their DUPR account via Single Sign-On (SSO) to automatically retrieve and display ratings for pool seeding and profile display.
• Scoring & remote scorecards — Match scores are entered via the organizer dashboard or via unique QR-code-linked remote scorecards accessible by players on their mobile devices.
• Progressive tour tracking — Cumulative point standings, Grand Finals qualification tracking, and per-format-group leaderboards across multi-stop tour series.
• Payout management — Organizers can configure prize payouts by finishing place tied to the tournament's prize pool.
• Sponsor management — Organizers can add sponsors with names, logos, website links, tier placement, and contribution amounts, displayed on public event pages.
• Notifications — Match notifications, schedule updates, and tournament announcements delivered via push notification, email (Resend), and optional SMS (Twilio).
• Scheduled reminders — Organizers can configure automated pre-tournament reminders sent to registered players via email and SMS.
• Event Manager delegation — Organizers can assign co-organizers (Event Managers) who receive management access to specific events.
• Online payments — Entry fee collection through Stripe Connect on behalf of tournament organizers, with platform fees collected by Moneyball Brackets L.L.C.
• Spectator pages — Live results, standings, and bracket data accessible to anyone with the spectator link.
• Discover tab — Distance-based tournament discovery using device GPS for radius filtering.
• Cross-device sync — Organizer accounts can be synced across multiple devices using a 6-digit pairing code.
• Multi-factor authentication (MFA) — Optional TOTP-based MFA for enhanced account security.
• Event eligibility enforcement — Gender mode (Coed, Men's Only, Women's Only), minimum and maximum age thresholds, and DUPR rating range restrictions are validated at every registration entry point: public self-registration, organizer in-app add-player, and admin CSV import. Players who do not meet the configured requirements are blocked with a descriptive error. Organizers can view any existing out-of-requirement players in a dedicated warning section within the Players tab and remove them as needed.
• Forfeit and withdrawal cascade — When a player is forfeited (FF) or withdraws (WD) during an active tournament, all of their unplayed matches are automatically marked accordingly, their partner (if applicable) is notified, and the next waitlisted player is automatically promoted to fill the vacated slot. FF and WD badges appear on all affected match cards in both the organizer dashboard and the player companion view.
• Court conflict prevention — The platform guarantees that no two active matches are assigned to the same court at the same time. Manual court assignment changes are validated for conflicts and surface a warning if the selected court is already in use.
• Court / Facility Cost planning — Organizers can configure court or facility rental costs as a fixed total or on a per-hour, per-court basis. The platform provides an automatic duration estimate based on tournament format, pool size, and scoring rules, with an adjustable cushion buffer. The resulting estimated cost is displayed in the Financials card as a deduction from organizer revenue. These figures are for planning purposes only and are entered by the organizer; the platform does not collect or remit facility costs on anyone's behalf.

3. User Accounts

You may need to create an account to access certain features. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to provide accurate, current, and complete information when creating your account and to keep it up to date.

You may not share your account credentials with others or allow others to access the App using your account. Moneyball Brackets L.L.C. reserves the right to suspend or terminate accounts that violate these Terms.

4. Subscriptions and Payments

Subscription Plans

Certain features of the App require a paid subscription managed by Moneyball Brackets L.L.C. The available tiers are:

• Player — Access to the player companion app and registration features
• Host — Tournament creation and management tools with event credit system
• Operator — Unlimited events, advanced notifications, and Twilio SMS integration
• Empire — Full platform access including progressive tours, Grand Finals, and advanced analytics

Subscription fees are processed through Stripe. By subscribing, you authorize Moneyball Brackets L.L.C. to charge the applicable fee to your payment method on a recurring basis (monthly or annual, as selected). Subscriptions renew automatically unless cancelled before the renewal date.

Host Credits

Organizers on the Host plan may purchase event credits to create additional tournaments. Credits are non-refundable once consumed and are tied to the purchasing account.

Tournament Entry Fees

Entry fees paid by players are collected through the tournament organizer's connected Stripe account. Refund policies for entry fees are set by individual tournament organizers and are not controlled by Moneyball Brackets L.L.C. Contact the organizer directly for refund requests.

Platform Fees

Moneyball Brackets L.L.C. collects a per-player platform fee on registrations processed through the App. For online payments, this fee is applied automatically as a Stripe application fee at the time of payment. For in-person or cash-based events, organizers are required to submit platform fees after the event through the organizer dashboard. Platform fee amounts are disclosed in the organizer's account settings and event setup flow.

5. SMS Text Messaging

Moneyball Brackets L.L.C. offers optional SMS text message notifications for tournament-related communications. By opting in to SMS notifications, you consent to receive text messages from Moneyball Pickleball at the phone number you provide. Full details are available at moneyballpickleball.moneyballbrackets.com/sms-opt-in.

Types of Messages

• Match notifications (upcoming matches, score updates, court assignments)
• Tournament schedule changes and announcements
• Playoff advancement and elimination alerts
• Pre-tournament reminders
• Organizer alerts (disputes, forfeits, automation updates)

How to Opt In

SMS opt-in is collected as a standalone action, independent of any other agreement or registration. You may opt in by:

• Keyword opt-in — Text JOIN to the Moneyball Pickleball SMS number. You will receive an immediate confirmation reply. You may also text YES, START, or SUBSCRIBE.
• In-app toggle — Enable the SMS Notifications toggle in your account profile settings (off by default).
• Registration checkbox — Check the optional, unchecked-by-default SMS checkbox on tournament signup pages or during account registration when providing a phone number.

Message Frequency

Message frequency varies based on tournament activity. On tournament days, you may receive several messages. Outside of active tournaments, message frequency is minimal.

Costs

Message and data rates may apply depending on your mobile carrier and plan. Moneyball Brackets L.L.C. does not charge for SMS messages, but your carrier may.

Opt-Out

You can opt out of SMS messages at any time by:

• Replying STOP to any message (also STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT)
• Turning off SMS notifications in your profile settings
• Contacting us at the email listed below

After opting out, you will receive a one-time confirmation message. No further messages will be sent unless you re-subscribe by texting JOIN or enabling SMS in your profile settings.

Help

Reply HELP to any message for assistance, or visit /sms-opt-in, or contact us at the email listed below.

Consent Not Required

SMS opt-in is completely voluntary. Consent to receive SMS messages is not a condition of purchasing any goods or services, registering for any tournament, or using any feature of the App. All App features are fully accessible without SMS opt-in.

6. Push Notifications

The App may request permission to send push notifications to your device for match alerts, court assignments, score updates, and tournament announcements. Push notification permission is always optional and can be revoked at any time through your device's system settings or within the App. Moneyball Brackets L.L.C. does not send marketing or promotional push notifications without your consent.

7. DUPR Integration

Players may optionally connect their DUPR account to the App via DUPR Single Sign-On (SSO). By connecting your DUPR account, you authorize Moneyball Brackets L.L.C. to retrieve and display your DUPR ratings (singles and doubles) within the App for pool seeding and profile purposes. Your use of DUPR is also governed by DUPR's own terms of service and privacy policy. Moneyball Brackets L.L.C. is not responsible for changes to DUPR's services, data accuracy, or availability.

8. Organizer Responsibilities

Tournament organizers using the App agree to:

• Provide accurate event information to registered players
• Process refunds in accordance with the refund policy disclosed at event setup
• Pay applicable platform fees for all registrations processed through or reported to the App
• Use the App's communication tools (SMS, email, push) only to contact players who have registered for their events or who have otherwise opted in
• Comply with all applicable laws and regulations, including those governing payment processing, data protection, and SMS marketing
• Keep Twilio and Stripe credentials secure and not share them with unauthorized parties
• Ensure that any Event Managers they assign are authorized to access and manage their tournament data
• Ensure that Court / Facility Cost figures they enter are accurate to the best of their knowledge, and understand that these are planning estimates only — the platform does not verify, guarantee, or remit these costs
• Ensure that players added via CSV import or manual in-app registration meet the event's configured eligibility requirements (gender mode, age limits, DUPR range) before adding them to an active event; the platform enforces these requirements automatically but organizers are responsible for the accuracy of any data they provide

9. User Conduct

You agree not to use the App to:

• Violate any applicable laws or regulations
• Impersonate another person or entity
• Interfere with the operation of the App or other users' experience
• Attempt to gain unauthorized access to any part of the App or another user's account
• Use the App for any purpose other than its intended use as a pickleball tournament management platform
• Submit false or misleading tournament, score, or player information
• Use automated scripts or bots to interact with the App without prior written consent from Moneyball Brackets L.L.C.

10. Intellectual Property

All content, features, branding, and functionality of the App — including but not limited to the Moneyball Pickleball name and logo, the Moneyball Brackets L.L.C. name and logo, software, source code, tournament management algorithms, pool seeding engine, bracket generation logic, user interface design, and written content — are owned by or licensed to Moneyball Brackets L.L.C. and are protected by copyright, trademark, and other applicable intellectual property laws.

You may not copy, modify, distribute, sell, reverse engineer, or create derivative works from any part of the App without the prior written consent of Moneyball Brackets L.L.C.

11. Limitation of Liability

The App is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

Moneyball Brackets L.L.C. shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the App, including but not limited to loss of data, tournament outcomes, entry fees, or revenue, even if Moneyball Brackets L.L.C. has been advised of the possibility of such damages.

Moneyball Brackets L.L.C. does not guarantee continuous, uninterrupted, or error-free availability of the App and is not responsible for any service interruptions caused by third-party providers including Stripe, Twilio, Resend, DUPR, or Expo.

12. Privacy

Your use of the App is governed by our Privacy Policy, which describes how Moneyball Brackets L.L.C. collects, uses, and protects your personal information. By using the App, you agree to the terms of the Privacy Policy.

13. Third-Party Services

The App integrates with third-party services including Stripe (payments), Twilio (SMS), Resend (email), DUPR (ratings), and Expo (push notifications). Your use of these integrations is subject to the respective terms and privacy policies of those providers. Moneyball Brackets L.L.C. is not responsible for the actions, policies, or availability of third-party services.

14. Governing Law

These Terms are governed by and construed in accordance with the laws of the United States and the state in which Moneyball Brackets L.L.C. is organized, without regard to conflict of law principles. Any disputes arising under these Terms shall be resolved in the appropriate courts of that jurisdiction.

15. Changes to Terms

Moneyball Brackets L.L.C. may update these Terms of Service from time to time. We will notify users of material changes through the App or via email. The "Last updated" date at the top of this page will reflect the date of the most recent revision. Continued use of the App after changes constitutes acceptance of the updated Terms.